General Questions Why choose AlignAfrica as your Internet Service Provider? Will my email address change? What are the minimum requirements for my PC? Will AlignAfrica.com bombard me with spam and adverts? Who can use your Internet services? How do I apply? What should I be aware of when using the Internet? What is a web page? What is the difference between email and the Internet? What is the Internet and how did it start? Does AlignAfrica.com cater for Telkom Surfmore packages?
Connectivity Please read our comprehensive ADSL FAQ. What are your Point of Presence(POP) numbers and how do I change POP? What if there is no local POP in my area? What is the biggest factor in my connection speed? Why does phone line noise affect my connection speed? What is the modem handshake? What if Telkom says my line is fine but I still get bad connection speeds? My Internet connection drops at random times? What is an init string?
Billing Do I have to take out a contract with AlignAfrica.com? What are my payment options? What is the discount if I pay for the service annually in advance? What are your banking details?
